Core cause, unlocking the depths: Unveiling the underlying cause beyond root cause analysis

Introduction Root cause analysis (RCA) has long been a valuable tool for problem-solving and decision-making in various domains, ranging from aviation and healthcare to business and management. It helps identify the immediate cause of a problem or failure, allowing organisations to address the symptoms. However, in complex systems and intricate situations, merely stopping at the root cause may not be sufficient to prevent the recurrence of similar issues. This is where exploring the underlying cause beyond root cause analysis becomes imperative, as when organisations embrace the pursuit of the underlying cause, they position themselves to address problems at their core and create sustainable solutions. This article will delve into the concept of the underlying cause, explaining its significance and how it differs from the root cause. It then outlines a systematic approach to uncovering the underlying cause, highlighting techniques and strategies to aid this pursuit. By understanding and addressing the underlying cause, the “core cause”, organisations can enhance problem-solving, optimise processes, and cultivate a culture of continuous improvement. Understanding the Difference between Root Cause and Underlying Cause We must distinguish between the two concepts before establishing the underlying cause beyond root cause analysis. The root cause represents the immediate factor […]

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